(Solved)NEXIQ 125032 USB Link activation failure

Problem:
One of NEXIQ 125032 USB link users came across activation error code when install NEXIQ USB link software. First time he activate the Cummins software in DVD 1 but fail to get it activated and the screen displays “Cannot create file” error message. Then he try Caterpillar software in DVD 1 and Tech tool software in DVD 4 respectively, but all fail to activate.

Following are some screen shots of the activation errors:
QQ20150107093932
QQ20150107093946
QQ20150107093959

Possible reason:

  • The computer operating system is not compatible with the software
  • CAT 2010b version is buggy version that can not be activated.

Solution:
1) Change another computer running Windows XP professional operating system.
2) CAT software requires 2010a version, please find out 2010a version in other CD.

If all above solution fails to work, please send your NEXIQ 125032 truck diagnostic interface to us and our engineer will activate software program for you.

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